Hi,
Most of the staff are nice, but they didnt cause the problem. They are the best ones to help you so keep that in mind rather than " venting " at them. I would never use them, I had a Nab company card, and the statements started showing transactions that werent mine. This was maybe 20 years ago. The best one was $2 thousand cash out at the Waca. Never even been to Perth at that time. Their explanation ? Sorry we got you mixed up with someone else with the same first name in your company. With a company card you can stand back and let them sort it out, if it was mine ( private ) I wonder what would have happened ?
Regards B M